How to Refer

As a trusted member of UNE's faculty or professional staff, you may be approached by or witness students in need of support. 

Common Signs a Student May Benefit From Support

• Departure from normal or socially appropriate behavior
• Major changes in personal and professional relationships
• References to suicide
• Self-injurious behavior
• Signs of intoxication
• Disruptive or attention-seeking behavior
• Disoriented or unable to focus in the here and now
• Change in academics (e.g., an “A” student suddenly failing or unable to complete assignments)

What You Can Do

• Always keep safety in mind as you interact with a troubled student. If danger to you, the student, or other University personnel seems near at hand, call Security at extension 366.
• Listen to the student's description of the problem. Take a calm, matter-of-fact approach. Ask direct questions.
• Let the student know that his or her situation does not have to reach crisis proportions before seeking help.
• Don't assume the student is just trying to get attention or relief from responsibility.
• When in doubt, consult. Get in touch with a Student Counseling Center clinical staff member who can help you assess the seriousness of the situation, provide information about resources and options, decide how to begin referral, and consider how you can be most effective in helping the student.

Making a Referral

• Encourage the student to set up an appointment with the Student Counseling Center
  • Biddeford Campus: bcstudentcounseling@powerorigin.net
  • Portland Campus: pcstudentcounseling@powerorigin.net
  • Remind the student that services are free and confidential

Counseling is a personal choice. If the student disagrees with your referral or refuses to seek assistance, and you still feel uncomfortable with the situation, consult a clinician in the Student Counseling Center. Because of confidentiality, counselors cannot provide information about a student's participation in services.